Privacy Policy

Petdietfood ("we", "our", "us") respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. It applies to all visitors, clients, and partners.

1. Data We Collect

We may collect the following categories of information:

• Form data: name, email address, phone number, and message content when you submit a contact or inquiry form.
• Account data: if you register for a client portal, we collect your name, business email, and company name.
• Technical data: IP address, browser type, operating system, referring URLs, and page interaction data collected via cookies and analytics tools.
• Communication data: records of correspondence when you contact us via email or phone.

2. How We Use Your Data

Your data is used solely for the following purposes:

• Responding to your inquiries and providing nutritional consultancy services.
• Processing project proposals, audits, and compliance documentation.
• Sending relevant updates about our services, industry insights, or regulatory changes (only with your consent).
• Improving our website functionality and user experience through aggregated analytics.
• Complying with legal obligations and enforcing our terms of service.

3. Cookies and Tracking

We use essential cookies for site security and basic functionality. Non-essential cookies (e.g., analytics, preference cookies) are only placed after you provide explicit consent via our cookie banner. You can manage your preferences at any time through your browser settings or by contacting us.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Web hosting providers (server infrastructure).
• Email and form processing services (e.g., for contact inquiries).
• Analytics platforms (anonymized, aggregated data only).
• Legal or regulatory authorities if required by law.

All third parties are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months after the last interaction. Analytics data is retained for 26 months.

6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA where applicable), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, access controls, and regular security audits.

8. Anti-Misrepresentation Statement

Petdietfood does not make false, misleading, or deceptive claims about our services, qualifications, or affiliations. We do not use fake urgency, fake endorsements, or misrepresent our relationship with any brand, institution, or regulatory body. All case studies and testimonials on this site are from real clients with their consent. We do not guarantee specific results without a formal written agreement.

9. Contact Us

If you have any questions about this privacy policy, or wish to exercise your data rights, please contact us:

Petdietfood
341 Kriel Forks Apt. 996

Phone: 031-295-5424

Email: info@petdietfood.com

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.